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Care

Care Certificate Standard 6: Communication

Care Certificate Standard 6 teaches essential communication skills for success in healthcare and social care settings.
Trustpilot Rating 4.7
Bestseller Limited Time Offer
Last updated:
 14th October 2025
298 Enrolled
English
Flexible Schedule

1 CPD Points

enrolled 298
Total Duration 1 Hour
Language English
Schedule Flexible
CPD Points 1

£79

£19

Includes extra 20% discount for 5 or more courses

Take this course

14 Days Money-Back Guarantee

CPD Service logo RoSPA member logo UKRLP logo
  • 100% online training
  • 1 Hour on-demand video
  • Pay by invoice Tooltip IconYou can choose to pay by invoice if youre purchasing on behalf of a company or group. Click here to request an invoice
  • Instant assessment and result
  • Accredited Certificate & Transcript

£79

£19

Includes extra 20% discount for 5 or more courses

Take this course

14 Days Money-Back Guarantee

  • Suitable for teams of any size
  • Individual access per course
  • Pay by invoice Tooltip IconYou can choose to pay by invoice if youre purchasing on behalf of a company or group. Click here to request an invoice
  • Free CPD Certificate for every learner
  • Account Manager to support your team

Access to 300+ courses with free CPD certificates for Only £59 Enrol Now.

Access to 300+ courses with free CPD certificates for Only £59. 
Enrol Now

What you will learn

  • The importance of effective communication in healthcare and social care settings
  • Various types of communication skills for health and social care professionals
  • Techniques for active listening and empathetic communication as health and social care workers
  • Strategies for overcoming communication barriers, such as language barriers and cultural differences
  • Understanding non-verbal communication cues and their significance in patient care.
  • Conflict resolution and de-escalation techniques for managing challenging communication situation
  • Documentation and record-keeping practices to ensure clear and accurate communication among healthcare team members

Description

Care Certificate Standard 6: Communication course is an enriching journey designed to empower Healthcare Assistants, Social Care Support Workers, social care workers, apprentices, volunteers, and all care workers with fundamental knowledge and skills essential for success in healthcare and social care settings.

This care certificate standard 6 course offers several learning outcomes. For example, the course discusses a wide range of communication methods and a comprehensive understanding of job roles and responsibilities as healthcare assistants or other care workers in health and social care. You’ll also learn ethical standards, standard of care and the significance of effective communication.

The participants of this care certificate communication course will explore techniques for interpersonal skills and communication aids. The learners will know about active listening, empathetic communication, proper gestures eye contact, effective verbal communication, nonverbal communication styles, and conflict resolution.

Also, Care Certificate Standard 6 offers various learning outcomes apart from different forms of communication. For example, the care certificate communication course teaches ways to work in a person-centred way, creating care plans, and working with team of professionals.

The communication course also provides useful information and guidelines for communicating in real-world situations, including overcoming potential barriers to communication and building rapport with patients, clients, and colleagues.

By completing this online care training course, participants will gain essential communication skills for providing high-quality care, improving patient outcomes, and fostering a positive work environment.

This Care Certificate Standard 6 course can help you advance professionally if you’re new to the care profession or seeking to enhance your skills. Join us on this transformative journey to lay the foundation for success in your healthcare and social care role. You can also enrol in our all Care Certificate Standards course to boost your healthcare and social care career.

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Course Curriculum

Introduction to Communication at work

Details
Curriculum item icon

Introduction to Communication at Work

Language Needs, wishes and preferences in communication

Details

Promoting Effective Communication

Details

Principles and Practices of Confidentiality

Details

This course is suitable for:

  • Healthcare Support Workers
  • Nursing Assistants
  • Care Assistants
  • Personal Support Workers
  • Social Care Workers
  • Healthcare Professionals

Course Reviews

OM

Ogechukwu Monye

4 months ago

nice training

CO

Chinwe Ogbute

7 months ago

Communication is all about connecting with people, understanding their needs and showing you care. things like...

Read more

PO

Prince Mensah

8 months ago

This helps you to understand the importance of communication as a care giver

EK

Esther Kiarie

8 months ago

Good course on confidentiality.

PA

Priscilla Owusu

8 months ago

It's informative

AA

Adebimpe Amos

9 months ago

Good course

Show All Reviews

Certificate & Transcript

Available

Upon completing each course, you will be offered a digital and a printed certificate, along with a detailed transcript, highlighting your skills and supporting your career growth.

Certificate Image
Certificate Image
£19 £79

14 Days Money-Back Guarantee

course image

£79

£19

Includes extra 20% discount for 5 or more courses

Take this course

14 Days Money-Back Guarantee

CPD Service logo RoSPA member logo UKRLP logo
  • 100% online training
  • 1 Hour on-demand video
  • Pay by invoice Tooltip IconYou can choose to pay by invoice if youre purchasing on behalf of a company or group. Click here to request an invoice
  • Instant assessment and result
  • Accredited Certificate & Transcript

£79

£19

Includes extra 20% discount for 5 or more courses

Take this course

14 Days Money-Back Guarantee

CPD Service logo RoSPA member logo UKRLP logo
  • Suitable for teams of any size
  • Individual access per course
  • Pay by invoice Tooltip IconYou can choose to pay by invoice if youre purchasing on behalf of a company or group. Click here to request an invoice
  • Free CPD Certificate for every learner
  • Account Manager to support your team
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